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Speech Solutions
Chrysalis has trained and certified professionals that are experts on most of the popular speech recognition platforms. In addition to having a thorough understanding of the various speech engines Chrysalis has professionals that can design your voice user interface. These professional services include voice application design and implementation, dialog design, grammar design, usability testing, and application tuning.
Chrysalis promotes open standards for developing speech applications such as VoiceXML and SALT. Chrysalis is an active member of the VoiceXML Forum and has professionals fluent in VoiceXML and the associated standards to implement your speech recognition application using open standards. Chrysalis also has professionals trained on the Microsoft Speech Server which uses ASP.NET and SALT as the technologies for implementing speech solutions.
A speech enabled IVR application is on average 14 times less expensive than a live agent! More importantly, it enhances the entire caller experience, resulting in higher customer satisfaction, increased loyalty and more revenue for the enterprise. As a result, the ROI on speech-enabled IVR applications is typically achieved in less than one year.
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Chrysalis
has Nuance Certified Professionals that can design and implement your
speech applications.
