Chrysalis made its name in this business by developing highly customized applications that suited the specific needs of its customers better, faster, and more cost effectively than anyone in the industry. That still holds true today.  Chrysalis has trained and seasoned professional engineers that can consult with you to design innovative applications that will meet or exceed your business needs. We also have a number of prepackage IVR solutions that can be quickly integrated into your call center. View our application briefs on verticals such as government, healthcare, and utilities for examples of self service applications that Chrysalis can implement for your contact center.

Chrysalis has experts that are knowledgeable on most of the popular IVR platforms and we are constantly adding new skills to our team of experts so check with a Chrysalis Account Representative to see if we can provide custom or off-the-shelf voice applications on your IVR platform.  If you have do not have an IVR platform or are in the market for a new one our sales engineering team can help you make an intelligent selection based on your business needs.

Chrysalis also has expert in speech recognition and open standards such as VoiceXML and SALT.  Go to our Speech Recognition page to find out more.